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Jobs » Support Analyst

Support Analyst

Based in Mentmore, Leighton Buzzard

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Great starting position for an IT Graduate who wants to get a broad introduction to IT in the work place.

Doc-works are looking to fill a new full-time position (9am to 5.30pm Monday to Friday) with a start date of 3rd August 2020 at our offices at Mentmore, Buckinghamshire.

In this role, you will be required to carry out a variety of tasks, including but not restricted to: 
1) Dealing with incoming requests from customers. 
2) Dealing with the technical team with regards to reported faults. 
3) Monitoring tickets on the support desk, ensuring service levels are met.
4) Performing Daily checks and tasks on servers 
5) Setting up demo systems and live systems as required. 
6) Upgrading systems as approved by the Delivery Manager.  
7) Driving continuous improvements. 

Salary:
TBC
Competitive Graduate Salary
Position:
Permanent
Located in:
Mentmore, Leighton Buzzard
Closing Date:
13th July 2020
Employer:
Doc-works Limited
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Doc-works Limited

Doc-works Limited
Suite 3, The Old Haybarn
Rosebery Mews
Mentmore, Leighton Buzzard
LU7 0UE
01296 668210
www.doc-works.co.uk

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