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Another day of school transport issues in Bucks

At least 20 families have been affected by errors today.

Published by Dan Gooding at 1:53pm 9th September 2019. (Updated at 3:30pm 9th September 2019) 3-minute read.

Another day of school transport issues in Bucks

Children with special needs have been left stranded at home today in Buckinghamshire, because of more school transport issues.

At least 20 families have been affected by problems getting kids to the new Chiltern Way Academy in Aylesbury.

Penny is one of the mums affected:

"These children suffer with anxiety levels higher than you or I anyway.

"So we have been trying to prepare them over the summer holidays for going to a new school, for getting to school there are going to be new drivers.

"It's all going to be change, which they have difficulty dealing with anyway."

Her son has epilepsy and should have a personal assistant getting a taxi to school.

But they found out that diagnosis was missed off his file and an assistant not requested. The family's old address was also still on the file.

Penny told us it's meant she is having to look at expensive alternatives whilst the issue is sorted at County Hall:

"I'd need a £10 taxi fare just to get to the bus stop in Buckingham and then there would be a weekly bus pass to get him to school.

"Now, he wouldn't cope with that.

"A lot of other parents are in the same situation."

Penny added that she is not happy with the County Council:

"They don't have a clue whatsoever what effect this has on these children.

"Their anxiety levels are already increased as it is.

"My child is behind educationally and now I'm having to keep him at home, where he is not being educated."

Last week, we heard from several parents who were unhappy with how school transport, free and paid-for, had been handled as children went back to school.

BCC apologised but said it was parents' responsibility first of all to make sure their children get to school.

A Buckinghamshire County Council spokesman said:

“There has been a delay by the Council in putting transport provision arrangements in place for some pupils at Chiltern Way Academy, meaning that transport for these pupils was not in place for the first day of term.

"We apologise for this delay, which was due to an administrative oversight, and we are working to resolve this as a priority. 

“Over the last week we have been in close contact with the families involved, to keep them fully informed and to reassure them that we are working to resolve the matter as soon as is possible.

"Where possible, interim arrangements have been put in place, in agreement with the families, to support them during this time.

"We thank the families for working with us while we work to put the appropriate transport arrangements in place, and are committed to continuing to do so.”

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