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Bucks charity says delivery systems are failing the vulnerable

Buckinghamshire Disability Service (BuDS) say that delivery systems are failing to support the most vulnerable members of society when it comes to booking slots. 

Published by Scarlett Bawden-Gaul at 5:48am 29th April 2020. 3-minute read.

Bucks charity says delivery systems are failing the vulnerable

A Buckinghamshire disability group has criticised shop delivery systems. 

Buckinghamshire Disability Service (BuDS) say that delivery systems are failing to support the most vulnerable members of society when it comes to booking slots. 

They are calling for an urgent review into the system meant to be supporting people shielding at home from coronavirus. 

After receiving a series of messages on the matter they conducted a national poll on whether shielding people felt the system was working well. 

However, of the 375 people who responded three-quarters of people could not get a priority supermarket slot when they needed one. 

Ann Hedges, who ran the poll for BuDS, said:

"Although this is a relatively small poll, a huge majority of shielded people couldn't get a home delivery slot. This clearly shows that the system is not working as it needs to. People with serious health conditions need confidence in the system to keep them safe at home, and that confidence is sadly lacking."

BuDS Chair of Trustees, Andrew Clark, added:

"We recognise that government has had to act quickly, but the current support system is failing disabled and ill people. There is too much confusion about how the system works, too many conflicting actions and reports, and ultimately people aren't getting delivery slots or food parcels and are having to rely on local volunteers to keep themselves fed.

"Voluntary support is fantastic, but it can't last forever. If the government is expecting disabled and ill people to isolate themselves for months until a coronavirus vaccine is available, much better and more transparent support arrangements are needed."

With around 1.5 million people being advised by the government to stay at home for 12 weeks, with some without support, they are dependent on these slots. 

BuDS believe a review is needed to make sure moving forward these people are being made a priority over those who can go to the shops

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